End User Privacy Policy

Last updated on March 18, 2024

Overview:

This Privacy Policy governs the use of products and services offered by MyBranz, a platform operated by Skumar IT Services Inc. Throughout this document, the terms "we," "us," "our," "MyBranz," and "the Site" refer collectively to the MyBranz website, any associated software or mobile application, web applications, and all related entities under the MyBranz umbrella. This policy should be part of our website's broader Terms of Use & Service Agreement.

Amendments:

  • MyBranz reserves the exclusive right to update this Agreement at its discretion by publishing an updated Service version. Please regularly review the Terms of Use & Service. If you disagree with any Terms of Use & Service updates, you must cease using the Service immediately.

  • Changes become effective once posted. By continuing to use the Services after such modifications are made and announced, you agree to the revised terms. Changes will not retroactively affect orders already placed, except where legally required.

Personal Information Protection:

  • Understanding the value of your privacy, we are committed to safeguarding your personal information with stringent policies and robust security measures. By registering, using MyBranz, or sharing your details with us, you authorize us to handle the information you submit according to this Privacy Policy. This policy encompasses all personal data we collect, hold, or utilize.

Our Information Collection Practices

  • We commit to collecting information solely to enhance our services to our users and customers. Our collection is always with your consent and aimed at improving your experience.

How We Collect Information:

1. Directly from You:

   - Personal Details: This may include your full name, email address, residential address, and potentially photographs or usernames you share with us. This information helps us list and register you or your business on MyBranz.

   - Financial Transactions: For services involving payments, we collect transaction-related information. This encompasses payment methods like bank account details, credit or debit card specifics, and other essential billing and contact information.

2. Through Your Interaction with Our Services:

   - Technical Data: Our servers collect details such as your IP address, operating system, how long you engage with our platform, pages you visit, and other statistics.

   - Cookies and Similar Technologies: For record-keeping, we may send cookies or anonymous identifiers to your browser.

   - Device Information: We gather data from your devices to access our services, potentially linking this information across devices to streamline your experience. This includes operating system details, hardware specs, device settings, and location data.

3. From Third Parties:

   - We may receive information about you from other service providers, third-party platforms, or users. This includes feedback on your interactions and experiences.

By using our services, you acknowledge and agree to our collection practices as necessary for offering and improving our services.

Utilization of Your Information

At MyBranz, we are dedicated to using your information responsibly and transparently. Here's how we handle the data you share with us and the information we obtain from third parties:

For Service Delivery and Account Management:

- To provide you with our products or services, manage transactions, including payments and collections, and oversee your account.

- To inform you about updates, changes, or improvements to our services and products.

For Communication and Marketing:

- To reach out regarding new offerings or updates. Should you prefer not to receive such messages, you can opt-out by emailing [hello@mybranz.com] or using the unsubscribe link in our emails.

- To enhance, protect, and maintain our services and to develop new ones.

- To personalize our offerings, including services, products, or promotional activities tailored to your interests.

For Customer Support:

- To maintain communication records and assist in resolving any issues or disputes.

For Safety, Security, and Compliance:

- To verify accounts and activities, ensuring the safety and integrity of our online and offline services.

- To adhere to legal obligations, respond to governmental requests, or as necessary for public interest matters.

For Analytical Purposes:

- To evaluate the usage of MyBranz, aiming for continuous improvement and a better user experience.

- To collect data on web page visits and usage patterns to enhance user-friendliness and satisfaction.

Information Integration and Sharing:

- We may merge the information you provide directly with data gathered from your service usage.

- Occasionally, we share user insights with third-party sites linked to MyBranz, enhancing user access and service quality.

Disclosure to Third Parties:

- In delivering our services and managing your personal information, we might need to share details with external service providers, advisors, or regulatory bodies as mandated by law.

Your trust is paramount to us, and we're committed to safeguarding your data while enhancing your experience with MyBranz.


Ensuring Your Information's Security

We are proactive in ensuring the safety of your personal information and employ multiple safeguards to protect it. Our security practices include:

  • Limiting both internal and external access to your details.

  • Continuously updating our technology to prevent unauthorized access.

  • Requiring that third parties, including those outside Australia, who may access your information adhere to strict privacy standards.

  • Securely deleting your personal data when it's no longer necessary.

For financial transactions through our services, we ensure the utmost protection of your financial details by using secure servers and industry-standard encryption technology. This practice extends to the transmission and encryption of all financial and payment data we handle, ensuring the highest levels of confidentiality and integrity.

Information Accuracy and Retention

You have the right to access, amend, or request the deletion of any personal information you've provided to us. Should you wish to update your details or remove your information from our records, please get in touch with us at [hello@mybranz.com].

Getting in Touch

We are committed to maintaining the accuracy of the personal information we hold. You're entitled to review and correct any information we have about you, with certain limitations outlined by the law. If you have any concerns regarding how we handle your data, or if you wish to access or modify your information, please get in touch with us at [hello@mybranz.com].

International Data Transfers

In line with this Privacy Policy, we may share your information with third parties outside Canada or your country of residence.