This Privacy Policy governs using MyBranz products and services, referring to the MyBranz website, mobile app, and review app for e-commerce platforms, including Shopify software and all related entities. It should be viewed alongside the Terms of Use & Service, available on the MyBranz website. MyBranz reserves the right to update this policy at any time, with changes communicated to users.

MyBranz takes your privacy seriously, implementing rigorous policies and security to safeguard your personal information. By engaging with MyBranz, you consent to our use of your data in line with this policy. This applies to all personal information we collect and manage.

MyBranz gathers information through:

• Direct submissions: Your name, business details, contact information, and any additional data you choose to provide.

• Service usage: Data collected includes device information, IP addresses, browser types, interaction times, and pages visited.

• E-commerce platform relations: Details about your business's e-commerce platform, including service plans and product catalogues.

• Customer information: Names, contact details, purchase histories, and customer feedback.

• External interactions: Data from third-party services or user-reported experiences.

Our utilization of your information involves the following:

• Delivery and Management: Providing products/services, processing payments, managing accounts, and notifying you of updates or changes.

• Communication: Contacting you regarding new products, services, or projects. You can opt out of these communications.

• Service Enhancement: Maintaining, protecting, and improving our services, including tailored offerings, promotions, and developments.

• Issue Resolution: Keeping records of communications to resolve disputes or address issues.

• Security and Compliance: Verify accounts, investigate suspicious activity, and ensure compliance with legal requirements or governmental requests.

• Administrative Communication: Sending service, support, and administrative messages, as well as technical notices and security alerts.

• Marketing: Sending marketing and promotional messages, including those from business partners, based on your interests.

• Statistical Analysis: Measuring service usage, administering and improving the platform, and enhancing user experience.

• Data Sharing: Supplying third parties with information for marketing incentive programs or other purposes.

• Third-Party Disclosure: Disclosing personal information to external service providers, legal advisors, regulatory authorities, or government entities when required by law.

• Google API Usage: Adhering to Google API Services User Data Policy and Limited Use requirements when using data received from Google APIs.

Security measures we implement:

• Access Control: Restricting both internal and external access to personal data.

• System Maintenance: Regular upkeep of our technology systems to prevent unauthorized access.

• Data Disposal: Securely disposing of personal information when it's no longer necessary.

• Payment Security: Employing encryption technology for secure payment transactions.

• Encryption Protocols: Using industry-standard encryption to safeguard financial data during transmission.

Regarding data accuracy and retention:

• Data Accuracy: You can access and correct your data.

• Record Removal: You can request the removal of your name from our records by contacting us at hello@mybranz.com

Regarding cross-border data flows:

• Data Disclosure: Your information may be shared with third parties outside your country of residence, as our Privacy Policy outlines.